Data protection

Whatnot Agency Oy's customer register privacy statement

1 Data Controller

The controller of the register is Whatnot Agency Oy (business ID 2829454-9).

The contact person for registry matters is: Joni Granath, CEO

Whatnot Agency Oy

Address: Runeberginkatu 35, 00100, Helsinki
Phone: +35844578217
Email: customerservice@shredingtonsnow.com

2 Register name

The name of the register is Whatnot Agency Oy 's customer register.

3 Purpose of processing personal data

Personal data is processed for purposes related to managing, administering and developing customer relationships, providing and delivering services, developing services and invoicing. Personal data is also processed for purposes necessary to resolve potential complaints and other claims.

In addition, personal data is processed in customer-oriented communications, such as for information and news purposes, and in marketing, as part of which personal data is also processed for purposes related to direct marketing and electronic direct marketing.

The customer has the right to refuse direct marketing targeted at them.

The controller processes the data itself and utilizes subcontractors acting on behalf of and for the controller in processing personal data.

4 Legal basis for processing

The legal grounds for processing personal data are the following under the EU General Data Protection Regulation (hereinafter also referred to as “GDPR”):

1. the data subject has given consent to the processing of his or her personal data for one or more specific purposes (GDPR Art. 6 1.a);
2. processing is necessary for the performance of a contract to which the data subject is a party or in order to take steps at the request of the data subject prior to entering into a contract (GDPR Art. 6 1.b);
3. processing is necessary for the purposes of the legitimate interests pursued by the controller or a third party (GDPR Art. 6 (1) (f)).

The aforementioned legitimate interest of the controller is based on the existence of a meaningful and appropriate relationship between the data subject and the controller, which results from the data subject being a customer of the controller, and where the processing is for purposes which the data subject could reasonably have expected at the time of collection of the personal data and in the context of the appropriate relationship.

5 Data content of the register (personal data groups processed)

The register contains the following personal data, in principle, about all registered persons:

1. basic information and contact details of the person: [first name, last name, address, telephone number, email address] ;
2. information related to the person's company or other organization and the person's position or job title in the company or organization in question;
3. a person's direct marketing permissions and prohibitions.

6 Regular sources of information

Personal data is collected from the registered person themselves.

Personal data is also collected and updated, within the limits of applicable legislation, from generally available sources that are related to the implementation of the customer relationship between the controller and the data subject and that enable the controller to fulfill its obligations related to maintaining customer relationships.

7 Retention period of personal data

The information collected in the register is only retained for as long and to the extent necessary in relation to the original or compatible purposes for which the personal data was collected.

The need to retain personal data is assessed every two years and in any case, the data concerning the data subject will be deleted from the register three years after the data subject's customer relationship with the controller has ended and the obligations and measures related to the customer relationship have been completed. For example, accounting documents are retained for five years after the end of the financial year.

The controller regularly assesses the necessity of data retention in accordance with its internal code of conduct. In addition, the controller takes all reasonable steps to ensure that personal data that are inaccurate, incorrect or outdated, having regard to the purposes of the processing, are erased or rectified without delay.

8 Recipients of personal data (recipient groups) and regular disclosures of data

Personal data is not disclosed to third parties.

9 Transfer of data outside the EU or EEA

Personal data contained in the register will not be transferred outside the EU or EEA.

10 Principles of register protection

Materials containing personal data are stored in locked facilities, which are only accessible to designated persons authorized to access them due to their duties.

The database containing personal data is on a server that is kept in a locked location, accessible only to designated persons authorized to access it due to their duties. The server is protected by an appropriate firewall and technical protection.

Databases and systems can only be accessed with separately issued personal usernames and passwords. The controller has limited the access rights and authorizations to information systems and other storage platforms so that only those persons who are necessary for their lawful processing can view and process the data. In addition, the use of databases and systems is registered in the logs of the controller's IT system.

The data controller's employees and other persons are committed to observing confidentiality and keeping confidential the information they receive in connection with the processing of personal data.

11 Rights of the data subject

The data subject has the following rights under the EU General Data Protection Regulation:

1. the right to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed and, where such personal data are being processed, the right to access the personal data and the following information: (i) the purposes of the processing; (ii) the categories of personal data concerned; (iii) the recipients or categories of recipients to whom the personal data have been or are to be disclosed; (iv) where possible, the planned storage period for the personal data or, where that is not possible, the criteria for determining that period; (v) the right of the data subject to request from the controller rectification or erasure of personal data concerning him or her or restriction of processing of personal data or to object to such processing; (vi) the right to lodge a complaint with a supervisory authority; (vii) where personal data are not collected from the data subject, all available information as to the origin of the data (GDPR Art. 15). The basic information described in (i)-(vii) is provided to the data subject in this form;
2. the right to withdraw consent at any time without affecting the lawfulness of processing carried out on the basis of consent before its withdrawal (GDPR Art. 7);
3. the right to demand that the controller rectify inaccurate and incorrect personal data concerning the data subject without undue delay and the right to have incomplete personal data completed, including by providing additional information, taking into account the purposes for which the data were processed (GDPR Art. 16);
4. the right to obtain from the controller the erasure of personal data concerning the data subject without undue delay, provided that (i) the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; (ii) the data subject withdraws the consent on which the processing was based and there is no other legitimate ground for the processing; (iii) the data subject objects to the processing on grounds relating to his or her particular situation and there are no compelling reasons for the processing or the data subject objects to the processing for direct marketing purposes; (iv) the personal data have been processed unlawfully; or (v) the personal data must be erased for compliance with a legal obligation to which the controller is subject under Union or national law (GDPR Art. 17);
5. the right to obtain from the controller restriction of processing where (i) the data subject contests the accuracy of the personal data, in which case the processing shall be restricted for a period of time during which the controller may verify their accuracy; (ii) the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead; (iii) the controller no longer needs the personal data for the purposes of the processing, but the data subject requires them for the establishment, exercise or defence of legal claims; or (iv) the data subject has objected to the processing of personal data on grounds relating to his or her particular situation, pending verification whether the legitimate grounds of the controller override those of the data subject (GDPR Art. 18);
6. the right to receive the personal data concerning him or her, which the data subject has provided to a controller, in a structured, commonly used and machine-readable format, and the right to transmit those data to another controller without hindrance from the controller to whom the personal data have been provided, where the processing is based on consent within the meaning of the Regulation and the processing is carried out automatically (GDPR Art. 20);
7. the right to lodge a complaint with a supervisory authority if the data subject considers that the processing of personal data concerning him or her violates the EU General Data Protection Regulation (GDPR Art. 77).

Requests regarding the exercise of the data subject's rights shall be addressed to the controller's contact person mentioned in section 1.

12 Web analytics

The services below collect anonymized information about website visits without personal information.

-Google Analytics
-Shopify

13 Targeted marketing

Based on your visit to the site, we may perform targeted advertising on the following services: Facebook, Instagram and Youtube.